: If You're Not Prepared, OWN UP (High Expectations or a Rant, You Decide!)

If You're Not Prepared, OWN UP (High Expectations or a Rant, You Decide!)


I got a call earlier today from an agent acting as a buyers agent.  

I say to him/her...If You're Not Prepared, OWN UP!

Little Egg Harbor REALTOR Laura GiannottaShe/he said,"I called several times yesterday, and didn't get an answer".  

"Guess what," I say, "Your number doesn't show up on my phone, and my office has no record of your call til 11:45 this morning,"

This was politely stated at 12:15pm today.  

Shortly after 2pm the agent called back and said, "My clients will be arriving in the next 15 minutes, have you contacted the seller yet."

After the agent's nasty message how I don't return phone calls, I was cool.  

"Yes," I said, "I've put out several calls to the sellers, but they've not been answered."

And the buyer's agent asked, "So what's the problem?"

Said, but not spoken, "Well, in addition to you saying you called several times and there's no record of it, or that you said your clients home was paid off, but later in the conversation retracted that to say they only had a small amount to pay off.  Or that their house is not listed yet"  

Said and spoken, "I don't know...it must be a terrible problem."

Yes, and because you've been so honest with me, I want to work with you!


(Special note to readers....This is a rant, and it's a public rant.  Said but not spoken is the key!)

And I did try to contact the seller's! And biting one's tongue is painful!


Comment balloon 10 commentsLaura Giannotta • September 09 2011 03:02PM


Today a message popped up in my Cell phone that said you have a new voice mail. It turned out to be from WED !!! So who knows... But in your case it seems to be fairly obvoius what hapened. Nice rant

Posted by Charlie Ragonesi, Homes - Big Canoe, Jasper, North Georgia Pros (AllMountainRealty.com) almost 9 years ago

Laura - You know we will listen to you rant anytime (although, you rarely do).  I just have one thing to be said (not spoken)..... ARGHHHHHHH!

Posted by Amy Hahn, Realtor/Broker - Crystal Coast, NC (Pine Knoll Shores Realty) almost 9 years ago

HMMM...I am thinking that maybe, um well, HMMM yea it could have...

Posted by William Feela, Realtor, Whispering Pines Realty 651-674-5999 No. (WHISPERING PINES REALTY) almost 9 years ago

All Mountain...that would assume I had no other calls, I have missed calls (which I returned) and incoming calls...

Amy, silence is a better part of valor!  (I don;t know who said that, but I'm sticking to it!) 

Posted by Laura Giannotta, Your Realtor Down the Shore! (Keller Williams Realty - Atlantic Shore ) almost 9 years ago

William, I might not be from MN...but I can smell moose stuff!


Posted by Laura Giannotta, Your Realtor Down the Shore! (Keller Williams Realty - Atlantic Shore ) almost 9 years ago

Laura...I'm the Managing - Principal broker in my office, and got a call from a buyer agent who proceeded to tell me "one of my agents was not doing their job" (I knew differently)...when I asked to talk to his boss, he said we don't have to make a federal case out of it. I said you called me (my agents boss) why wouldn't I want to speak to your supervisor?...NEVER MIND was the last thing I heard before he hung up rather quickly.

Posted by Steve Loynd, 800-926-5653, White Mountains NH ( Alpine Lakes Real Estate Inc., ) almost 9 years ago
You handled it like the true professional you are...how do you put a bandaid on your tongue that might be bleeding?
Posted by Brin Realty Associates Team At Bean Group, Amherst NH homes and Southern NH real estate (Bean Group | Brin Realty Associates) almost 9 years ago

I hear that ice works well on bitten tongue.  You did very well under the circumstances.

Posted by Steven Cook (No Longer Processing Mortgages.) almost 9 years ago

Laura - you exercised extreme restraint of tongue and kudos to you for handling yourself like the professional you are. Most of us would have had a few things to say.....and not been able to handle it like you did! How annoying, and people forget about caller ID - it doens't lie!

Posted by Kristine Ginsberg, NJ Home Stager (Elite Staging and Redesign, LLC) almost 9 years ago

Some days are like that...they almost don't have...sorta kinda....thought they did....urgh !

Posted by Sally K. & David L. Hanson, WI Real Estate Agents - Luxury - Divorce (EXP Realty 414-525-0563) almost 9 years ago